Collina Munshya Mwale – Operations Manager

PROFILE

Collina is an enthusiastic and results‑driven Operations Manager with over 9 years of progressive, hands‑on experience. She has steadily risen through the ranks, beginning her career as an Administrative Assistant providing front desk services across diverse industries, and advancing into leadership roles through dedication, adaptability, and strong performance.

She excels in human resources, administration, and operations management, ensuring smooth and efficient processes across these functions. Collina is highly skilled in streamlining workflows, coordinating cross‑functional teams, and implementing policies that enhance organizational efficiency. She is recognized for her ability to balance strategic oversight with day‑to‑day operational detail, consistently driving improvements in productivity and employee engagement.

Her strengths include:

• HR Management: Recruitment, onboarding, staff welfare, and performance management.
• Administration: Policy development, records management, and compliance oversight.
• Operations: Process optimization, resource allocation, and coordination of organizational activities.

Collina’s career reflects a strong commitment to professional growth and organizational success. She is passionate about building systems that support both people and performance, and she continues to contribute to the long‑term sustainability of the organizations she serves.